Kawser Raihan
Kawser's Photo

5

Years of Success

16+

Projects Completed

I'm a Project Manager & Analyst

Hello I'm Kawser Raihan Project Manager & Analyst

Driving successful projects through strategic planning, data insights, and continuous improvement.

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I'm a Project Manager & Analyst

Using business and technical expertise to streamline processes and foster innovation.

I have strong expertise in managing software development projects and extensive experience working with government organizations, and international clients.

In addition to leading technical initiatives, I have worked with global brands in the Customer Engagement department, focusing on data analysis, process improvement, and supporting strategic business decisions.

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Career Journey

Professional Experience

Over 5 years of progressive experience in project management, software implementation, and data analysis across government, corporate, and technology sectors.

Current Position 01/2026 – Present

Coordinator & Analyst

Nestlé Bangladesh Ltd. - Customer Engagement Department
Dhaka, Bangladesh
  • Coordinate customer engagement initiatives and analyze consumer behavior data
  • Develop data-driven insights to improve customer satisfaction and retention strategies
  • Manage cross-functional collaboration between marketing, sales, and customer service teams
  • Create comprehensive reports and dashboards for senior management decision-making
  • Implement process improvements to enhance customer experience and operational efficiency
5 Years 03/2021 – 12/2025

Assistant Project Manager

Perky Rabbit Corporation Limited
Middle Badda, Dhaka
  • Delivered 16+ complex enterprise software projects using Agile Scrum methodology
  • Built and managed relationships with government, local, and international clients and vendors
  • Led requirements gathering and prepared Software Requirement Specifications and technical documentation
  • Implemented Agile frameworks to streamline development cycles and improve team collaboration
  • Improved team productivity by introducing Jira and MS Planner for tracking and task management
  • Created and maintained API documentation, system architecture diagrams, and database schemas
  • Coordinated cross-functional software teams to improve delivery efficiency and drive innovation

Key Projects:

Command & Control System (Gov) Citizen Management System ERP for NGO HRM Systems License Management
10 Months 02/2020 – 11/2020

IT Officer

Bhai Bhai Knit Composite
Bisic, Konabari
  • Documented IT procedures and maintained comprehensive asset inventory
  • Coordinated hardware and software procurement and installation processes
  • Maintained IT security protocols and data protection standards
  • Provided technical support to staff and managed IT infrastructure

Projects

My Significant Project Works

I have managed and analyzed projects for global brands, government organizations, and international clients, optimizing processes and delivering impactful solutions through technical expertise.

Professional Expertise

Core Competencies & Technical Skills

Combining strategic project leadership with data-driven insights to deliver measurable business outcomes and drive organizational excellence through comprehensive analysis and agile methodologies.

Project Management

Agile/Scrum Stakeholder Management Risk Management Team Leadership MS Planner Jira

Data Analysis & Visualization

Excel & Power BI Tableau SQL Python (Pandas, NumPy) Data Storytelling Statistical Analysis

Database & Backend

MySQL Database Management Backup & Recovery Performance Optimization Data Migration API Integration

Soft Skills & Leadership

Communication Problem Solving Strategic Planning Collaboration Decision Making Adaptability

Security & Compliance

Data Security Access Control Audit Logging Compliance Management Risk Assessment

Tools & Platforms

HPE iLO Network Monitoring Documentation REST API Version Control Cloud Platforms

Don't be shy

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